Job Description

Salary: $55,000 - $65,000

Other Forms of Compensation:  yearly bonus 

Growth. Opportunity. Excellence.

Canteen   brings break time to everyone. We combine food, service, and experience backed by industry-leading technology to help companies create a better workplace and connect their employees. Canteen’s solutions include markets, office coffee and snacks, unattended retail, and culinary.

Our people are at the heart of everything we do. Their dedication, collaboration, and passion fuel our growth.   Interested in joining our team? You bring the enthusiasm, customer service, and commitment; we’ll supply the   opportunity and innovation. Together, we’ll continue to transform our industry.

Come grow with us. We are Canteen.

Job Summary

Join our dynamic team and revolutionize our Electronic Accounts Payable process! Dive into the heart of our operations, interfacing with field personnel and spearheading resolutions with agility. Decode complex issues, collaborate seamlessly across teams, and provide unparalleled support. Be the hero behind the scenes, streamlining operations and elevating our electronic invoicing process. If you're a master of customer service with a degree and experience, apply now and be the driving force behind our success! This role is located in office in Ridgeway, Virginia.

• Provides daily support to field personnel utilizing the Electronic Accounts Payable functionality
• Researches and gathers information for root cause analysis, working with other teams as is required
• Monitors support desk tickets and resolve and respond to requests in a timely manner
• Assists in creation and maintenance of support and training materials
• Identifies support trends and related opportunities for enhancement of the electronic invoicing process
• Performs other duties as assigned

Qualifications:

• 4 year degree preferred
• 3 years of customer service experience (Accounts Payable experience a plus)
• Proficiency in Microsoft Office, Support Desk and Database systems
• Strong customer service focus, effective organizational and planning skills
• Working knowledge of Remedy, preferred
• Ability to work under pressure of tight deadlines, learn quickly and self-motiva

Apply to Canteen today!

Canteen is a member of Compass Group USA

Compass Group is an equal opportunity employer. At Compass, we are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law.

Qualified candidates must be able to perform the essential functions of this position satisfactorily with or without a reasonable accommodation. Disclaimer: this job post is not necessarily an exhaustive list of all essential responsibilities, skills, tasks, or requirements associated with this position. While this is intended to be an accurate reflection of the position posted, the Company reserves the right to modify or change the essential functions of the job based on business necessity. We will consider for employment all qualified applicants, including those with a criminal history (including relevant driving history), in a manner consistent with all applicable federal, state, and local laws, including the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, and the New York Fair Chance Act. 

Applications are accepted on an ongoing basis.

Canteen maintains a drug-free workplace.

Associates at Canteen   are offered many fantastic benefits.

• Medical
• Dental
• Vision
• Life Insurance/ AD
• Disability Insurance
• Retirement Plan
• Paid Time Off
• Holiday Time Off (varies by site/state)
• Associate Shopping Program
• Health and Wellness Programs
• Discount Marketplace
• Identity Theft Protection
• Pet Insurance
• Commuter Benefits
• Employee Assistance Program
• Flexible Spending Accounts (FSAs)
• Paid Parental Leave
• Personal Leave

Associates may also be eligible for paid and/or unpaid time off benefits in accordance with applicable federal, state, and local laws. For positions in Washington State, Maryland, or to be performed Remotely, click here for paid time off benefits information.

Req ID: 1460551  

Canteen

Jacinda Moore  

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